Contacting support
Raise a support ticket with the LocalFor.Me team and track their replies in one place.
Need a hand?
If you can't find the answer in the help centre, raise a support ticket and the LocalFor.Me team will help.
- Go to Help centre and click Contact support at the bottom — or open Support in your account.
- Add a short subject (optional) and describe your issue or question.
- Click Send to support.
You'll get a confirmation, and we'll reply by email and in the ticket itself.
Tracking your tickets
Open Support in your account to see all your tickets and their status:
- Open — received, not yet picked up.
- In progress — a team member is on it.
- Resolved / Closed — sorted.
Unread replies show a badge. Open a ticket to read the latest and reply — the conversation stays in one thread.
Anyone with an account can raise a ticket — shoppers and businesses alike. For questions about a specific shop or product, message the business directly instead (see Messaging a business).